Privacy Policy

This policy explains how ScopeProof LLC ("ScopeProof," "we") collects, uses, and protects information when you use the ScopeProof website and service.

Information we collect

• Account information: your name, email address, and password (stored only in hashed form).
• Claim content you upload: adjuster estimates, measurement reports, photos, notes, adjuster emails you paste, and the claim details you enter. These may include homeowner names, addresses, and insurer claim numbers.
• Payment information: handled by Stripe. We receive your subscription status, not your full card number.
• Technical information: basic request logs (such as IP address, browser, and pages requested) kept by our hosting provider for security and troubleshooting.
• Messages: what you send through the contact form or by email.

How we use it

• To run the Service: store your claims, run checks, draft documents, and send account emails.
• To process subscriptions and payments.
• To secure the Service, prevent abuse, and fix problems.
• To respond to you.
• To improve the Service using de-identified, aggregated information.

We do not sell your information or your claim content.

Who we share it with

Only with service providers that help run ScopeProof, and only as needed:

• Netlify (hosting, database, and file storage)
• Anthropic (AI processing of uploaded documents and drafts)
• Stripe (payments)
• Resend (account and notification emails)

We may also disclose information if the law requires it, to protect rights and safety, or as part of a sale or reorganization of the business.

Homeowner information

Claim files often contain homeowner and insurer information. You are responsible for having the right to upload it. We use it only to provide the Service to you.

Retention and deletion

We keep your account and claim content while your account is open. You can delete uploaded photos in the Service, and you can ask us to delete your account and its claim content by emailing info@scopeproof.us. We'll do so within 30 days, except where we must keep records for legal, tax, or security reasons.

Security

Files are private to your account and served only after we check you own the claim. Data is encrypted in transit and at rest by our providers. No system is perfectly secure, so keep your password safe.

Your choices

You can update your account details, request a copy or deletion of your information, or ask questions by emailing info@scopeproof.us.

Children

The Service is for businesses and is not directed to anyone under 18.

Changes

We'll post updates here and change the effective date. If a change is material, we'll notify you by email or in the Service.